Customer success plans
Tailored resources, guidance and expertise to help you drive your business goals forward.
Achieve more, faster
Access proven expertise to meet your unique goals and progress your identity security program.
Accelerate outcomes
Experienced success managers help you set and drive an outcome-based plan to meet your business goals.
Empower your team
Achieve word class management of your program by granting CyberArk admins and other key users access to unlimited self-paced training and credits for live training.
Maximize your investment
Get unparalleled guidance on outcome management and program execution to realize the most out of your CyberArk investment.
3 Paths to success
Pick the plan that fits your needs.
Success plans
Guided
A light plan for medium-sized businesses
Enhanced
A robust plan for medium to large organizations
Strategic
A comprehensive plan for large-to-global enterprises
Guidance
Best Practices
Personalized Guidance
Strategic & Technical Monitoring
Success Points
60 points
150 points
200 points
Unlimited access, including public instructor-led courses
4 named-users
8 named-users
14 named-users
Certification exam vouchers
4 vouchers
8 vouchers
14 vouchers
Solution Adoption Monitoring
Success Points Management
Business & Product Reviews
Annual
Biannual
Quarterly
Premium Support
Available as add-on
Available as add-on
Success Plans
Guided
A light plan for medium-sized businesses
Solution Adoption Monitoring
Success Points Management
Show Features
Success Plans
Enhanced
A robust plan for medium to large organizations
Solution Adoption Monitoring
Success Points Management
Show Features
Success Plans
Strategic
A comprehensive plan for large-to-global enterprises
Solution Adoption Monitoring
Success Points Management
Premium Support
Show Features
THE BENEFITS
ADD UP
Get Started With Success Points
You can advance your program by using success points towards predefined outcomes – from designing your ideal roadmap to reviewing your ongoing strategy and adopting new controls. Simply explore the outcome catalog and then contact your success manager to make the exchange.
“The CyberArk Identity Security Platform is a great tool for providing simple and secure access to our staff. By removing the burden of creating and remembering passwords and offering seamless, one-click access, we are improving productivity and enhancing our security posture.”
John Vincent, Director of Technology, Chico Unified School District
"CyberArk has been the best vendor I have worked with in my 20+ year IT career. CyberArk delivers great products that lead the industry in managing privileged access."
IT Security Manager, Security and Risk Management
"With CyberArk, we are confident that we have implemented technology that will work with us as our business grows and develops."
Jean-Pierre Blanc, Bouygues Telecom
"This isn’t just a compliance check-box exercise, we’re actively designing and aligning policies to cybersecurity best practices to strengthen our overall security posture and align internal teams."
Joel Harris, Manager
"CyberArk gave us the visibility and granular control needed to implement both least privilege and ‘default deny’ application control with minimal disruption to the organization."
Ken Brown, CISO
"With RPA and Cloud migrations, credentials are becoming more and more spread out away from 'normal' controls. CyberArk can spread out to cover all of the scenarios in a standard way."
Information Security Consultant, Enterprise Cybersecurity Solutions Technologies
Secure your success
Get the full value out of your CyberArk solution
Work with an experienced success manager on an outcome-based plan
Train and certify your team of experts to provide world-class management of your program
Contact us
Every submission is subject to review. Registrants must provide business contact information to be eligible. To better help trial participants, please provide which use cases that are of interest to validate in the “Goals for Trial” field.
